Steve Jobs fielded customer requests

Among chief executives, Steve Jobs was an outlier. Jobs was directly involved in Apple&apos;s customer service, fielding e-mails about broken laptops and intervening on support calls.<div class="feedflare"> <a href="http://rss.cnn.com/~ff/rss/cnn_tech?a=Xj4H2lphU24:r7znfTQaKfw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/rss/cnn_tech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://rss.cnn.com/~ff/rss/cnn_tech?a=Xj4H2lphU24:r7znfTQaKfw:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/rss/cnn_tech?d=7Q72WNTAKBA" border="0"></img></a> <a href="http://rss.cnn.com/~ff/rss/cnn_tech?a=Xj4H2lphU24:r7znfTQaKfw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/rss/cnn_tech?i=Xj4H2lphU24:r7znfTQaKfw:V_sGLiPBpWU" border="0"></img></a> <a href="http://rss.cnn.com/~ff/rss/cnn_tech?a=Xj4H2lphU24:r7znfTQaKfw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/rss/cnn_tech?d=qj6IDK7rITs" border="0"></img></a> <a href="http://rss.cnn.com/~ff/rss/cnn_tech?a=Xj4H2lphU24:r7znfTQaKfw:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/rss/cnn_tech?i=Xj4H2lphU24:r7znfTQaKfw:gIN9vFwOqvQ" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/rss/cnn_tech/~4/Xj4H2lphU24" height="1" width="1"/> [More]

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